Information Collection and Use
By accessing our website and using our services, you agree to the collection and use of your information in accordance with this policy.
We collect information from you when you fill out a contact form on our website. This may include your name, email address, phone number, and any other information you choose to provide.
We use this information to:
- Contact you in response to your queries.
- Update your profile in our booking software.
- Send you our monthly newsletter if you opt-in.
We also use Google Analytics to analyze website traffic and understand how our users interact with our site. This service may collect information such as your IP address, browser type, operating system, and pages visited on our site.
Third-Party Services
We use third-party services including Google Analytics and Mailchimp to enhance your experience on our website. These services have their own privacy policies which dictate how they collect, use, and protect your information. We encourage you to review their policies for more information.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device that help us customize our content according to your preferences. You have the option to accept or decline cookies through your browser settings.
Information Sharing
We do not share or sell your information to third parties, except as required by law or as necessary to provide you with our services. This includes sharing information with Google Analytics and Mailchimp for the purposes mentioned above.
Data Security
We take reasonable steps to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights
You have the right to request access to the personal information we hold about you, correct any inaccuracies, or request the deletion of your information. You can do this by emailing us at reception@nanaimoelements.ca.
Opting Out
If you have opted to receive our monthly newsletter, you can unsubscribe at any time using the link at the bottom of every email or by contacting us at reception@nanaimoelements.ca.
Changes to This Policy
We may update this privacy policy from time to time. We encourage you to review it periodically for any changes. Your continued use of our website and services after any changes indicates your acceptance of the new terms.
Contact Us
If you have any questions about this privacy policy or our treatment of your personal information, please contact us at reception@nanaimoelements.ca.