The image displays the text "Hours Update 2020" centralized on a light gray background with the Elements logo as a watermark.

New Hours for Retail & Reception

We are expanding our retail and reception hours effective September 1, 2020.

Just a heads up, we wrote this post in September 2020 so it might be outdated!

We are now open later Tuesday to Thursday. With restrictions due to Covid-19 and the need to regulate how many people are in the Spa at one time, we are now closing to the public for 30 minutes from 1:30 to 2:00 PM during our reception hours.

We continue to control access in order to maintain appropriate social distancing. The door is locked; please knock or call us at 250-585-8768 and we will come to let you in as soon as numbers allow.

Tuesday to Thursday
10:00 AM to 1:30 PM, 2:00 PM to 6:00 PM

Friday
10:00 AM to 1:30 PM, 2:00 PM to 5:00 PM

We are closed on all statutory holidays.

Please note, service appointments are not affected by these hours. We continue to offer service appointments outside our reception hours on a case-by-case basis. Your service provider will manage arrivals and departures during reception closures.

Thank you for your patience and understanding!

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